Privacy Policy

1. Information We Collect

SPLA Games collects information necessary to provide our services effectively:

• Contact Information: Name, email address, Discord username
• Project Information: Details about your map requirements and specifications
• Payment Information: Billing details processed through secure payment providers
• Communication Records: Messages and files shared during project collaboration

2. How We Use Your Information

We use collected information for the following purposes:

• Delivering custom UEFN maps and Verse programming services
• Communicating project updates and requirements
• Processing payments and managing subscriptions
• Providing customer support and technical assistance
• Improving our services based on feedback and usage patterns

3. Information Sharing

SPLA Games does not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With payment processors to handle transactions securely
• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information:

• Secure communication channels for sensitive information
• Limited access to personal data on a need-to-know basis
• Regular security assessments and updates
• Secure payment processing through trusted providers

5. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations:

• Project files: Retained for 1 year after completion for support purposes
• Communication records: Kept for 2 years for reference and support
• Payment information: Retained as required by financial regulations
• Contact information: Kept until you request removal

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your information to another service provider

7. Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and analyze website usage. You can control cookie settings through your browser preferences.

8. Third-Party Services

We use reputable third-party services for payments and communications. These services have their own privacy policies, and we encourage you to review them when using these platforms.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through our Discord server or email us directly.